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We do the work for you

We Provide all kinds of Contact Center Outsourcing Services in Bangladesh

At TCG, we do the work for you, favorable pricing, and more. We give you the information you need to minimize the headaches and make the smart choice for your business. Finding the right call center outsourcing solution can be complicated, stressful, risky, and very time-consuming. Don’t go it alone!

We will take your company through all of the steps in the Outsourcing Lifecycle, and make sure your call center outsourcing initiative is implemented and sustained without all of the risks associated with it.

The Hidden Benefits


Even things like expertise and access to technology are fairly well-known benefits of outsourcing. There are other, lesser known advantages—the hidden benefits few people know about.

One of them is actually branding: Outsourcing can help you develop or promote your firm’s brand. This is clear in a case like outsourced marketing, but it happens when you send other services out of house too. Customer service is a less obvious choice, but partnering with a third-party provider raises your brand profile by improving your customer service. When hidden benefits like this become obvious, it’s clear just how important outsourcing is for any company.


Why TCG


Save Money


Minimizing departmental cost- Reduce Salaries to overhead by 30%-60%



Save Time


No responsibility of recruiting & train to own staff



Save Infrastructure cost


No cost of implementing the technology needed to run the most up-to-date contact center and provide customers with the best service possible



Skilled Human Resource


At TCG- You have an abundant and Skilled Workforce for your services, who are Professional, Bilingual, Bicultural, and Motivated



Customer Services


Your customers get better care, your reps resolve issues faster, and working through professionals increases your productivity. Everybody wins!