The call center or contact center is an integral component of an effective sales and acquisition strategy. In today's competitive business environment, organizations are required to engage with all potential customers through inbound and outbound communication using multiple channels.
TeleConsult Group is a specialist Call Center Outsourcing company, for all-encompassing sales and customer acquisition outsourcing services that nurture and strengthen customer relationships and promote revenue generation.
Our multi-channel contact center can support the entire customer lifecycle, from lead generation to lead support, through both voice and non-voice customer interactions on online and mobile platforms.